General Manager


Nursing Care, Management, Retirement homes, Services, Communication




Organizational context

Our client is a retirement home owner and manager for autonomous and semi-autonomous seniors. Now with several retirement homes in Quebec, the group is looking for a General Manager for one of its centers in Mauricie. Welcoming more than 200 residents, this establishment distinguishes itself by the quality of its services and the impeccable maintenance of the premises.


Reporting into the Vice President of Operations, and surrounded by the corporate team based in Montreal, the incumbent plans, directs, organizes, and controls the activities that affect the quality of services to residents and especially the delivery of care interventions. He or she directs and supports the managers and employees of the residence in order to ensure the achievement of objectives as well as the maintenance and improvement of the quality of services and care.

Specifically, the General Manager:

– Plans and establishes in the short and medium term the objectives, activities and development projects of the residence as well as the needs in terms of the care provided to the residents in order to ensure the achievement of the set objectives.

– Assumes the smooth management of daily operations and participates proactively in problem solving to support his/her department heads in the achievement of their respective mandates.

– Ensures that client satisfaction is maintained at all levels of the overall service offer.

– Participates in the development of the annual budget, administers the allocated budget and seeks to optimize the return on the resources allocated to him/her.

– Produces reports to provide continuous monitoring of performance and the application of standards for control purposes.

– Works in collaboration with the CISSS representative(s).

Candidate profile

Our ideal candidate is a graduate in nursing and has a minimum of 5 years experience as a multi-service team manager. Management experience in the retirement home industry or for a senior services company will be considered an asset. We are looking for a mobilizing leader with excellent interpersonal skills, focused on the customer experience and sound human resources management in a unionized environment. You are known for your listening and communication skills, your ability to solve problems calmly and effectively and to foster a good climate and spirit of collaboration at work.


Base salary

According to experience



Nature of the company

Retirement home

Business sector

Located in Mauricie

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